SMIL Complete Care

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SMIL COMPLETE CARE

SMIL Complete Care
the all-inclusive service package for your SMIL project

With SMIL Complete Care service package you are able to easily manage a digital signage project of any size. Setting up the player? We do. Warranty extension to the players? Is included. Play the content? Our task. What about the software license cost? Included. Should a device fail? Is replaced by Advanced Replacement. Who monitors the network? We. You see, we've thought of everything so you can sleep soundly. We have over 35 years experience with service contracts and know full well that the difference lies in the service.

Contents

  • Device Pre-installation / placement of the devices
  • Pre-configuration of server destination addresses
  • Connection to server software
  • Management of server hardware and server software
  • Incl. all software licenses player-/server-side
  • Location management of players
  • Grouping of players according to customer
  • Monitoring of player (online / offline / status)
  • Recording new content (1x per week, more often optional)
  • Hardware service package (warranty extension on the player hardware contract period)
  • Advanced Replacement Service
  • Approval of content format
  • Incl. all necessary firmware updates during the contract period

Your content - our service

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